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Verbal Instruction
- Thread starter Lauran
- Start date
Likewise. It’s frustrating. If I have written instructions, I never miss a thing, but verbal? Forget about it.
But, I don’t think it’s because we are dumbasses.
@Lauran, have you ever read about auditory processing disorder?
Auditory processing disorder (APD) - Symptoms and causes
But, I don’t think it’s because we are dumbasses.
@Lauran, have you ever read about auditory processing disorder?
Auditory processing disorder (APD) - Symptoms and causes
I'm fine until multiple steps are involved
I believe so. I am this way. My boss has learned to give me one thing at a time. Unless it’s dirt simple. I also do better if I understand the hierarchy process itself. Like WHY do you want the process done in this order? That way it’s less to remember, and I can just do the process when get to it. And understand it in my own way and expand on it.
If it’s a pure list, I won’t remember unless I write it down. Even for myself. It does help if I know what’s being done with those items. Again the why factor.
I’m the same way when giving instructions. I’d rather give something written. I do well at that, and even used to write the IOM manuals for my job. Or if I can put my hands on it, then I can show and describe it. I have a hard time putting things into purely verbal words without sounding like a little kid, or scatterbrained.
I almost never eat at restaurants anymore. But when I did, I would treat the order taker the same way I would want it done. I would give them one step at a time, and make sure they had it entered before giving them the next step. Also I would pay attention to how it showed up on the slip, and next time say it in the same arrangement and terminology.
I have utmost respect for fast food and similar workers. Customers rattling off a ton of stuff at once and expecting it to be perfect. Sometimes being indecisive or argumentative, or in hard to understand accents. All in the midst of a ton of background noise and being under pressure when it’s busy, and having to maintain a friendly face. I am an engineer but I could not do that job.
This is very good. Most of these symptoms describe me well. It's not that I can't hear. When it's quiet or a controlled environment I can hear things very well. Can diagnose mechanical things based on sound. It's the word processing of what I hear that is lacking.
I have a hard time remembering a procedure unless I know how it fits into a larger pattern. When Richard Feynman was working on the Manhattan Project, he got a top security clearance for a whole warehouse so they wouldn't make dangerous mistakes, not understanding the hazards around them.
You're certainly not the only one! I prefer to have instructions written down because I have a mild auditory processing disorder along with pretty bad social anxiety. So when someone is speaking to me, especially someone I may not know very well, I'm paying too much attention to their face and the emotions running across their face and trying to read them to actually hear the instructions. I can't do both.
With people I know well that doesn't seem to happen as often, but yeah, it's frustrating.
With people I know well that doesn't seem to happen as often, but yeah, it's frustrating.
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