AGXStarseed
Well-Known Member
(Not written by me)
Sian Coleman says her daughter Lily-May was yelled at after she rang the bell twice
Lily-May Coleman was travelling between Conwy and Llysfaen with mum Sian when she says the driver yelled at the child
An autistic four-year-old was called a “stupid f***ing b*tch” and a “dumbarse” in a foul-mouthed rant by a bus driver, claims her furious mum.
Lily-May Coleman was travelling between Conwy and Llysfaen with mum Sian when she says the driver yelled at the child for pressing the “stop” button twice.
The 36-year-old, of Old Colwyn, who says she was also branded a “useless mother” by the driver, said Lily-May has suffered nightmares and is scared to go on buses since the incident.
As the bus approached their stop at about 2.45pm on Saturday, the four-year-old pressed the button to let the driver know that she and her mother wanted to get off.
But Sian said things turned nasty when she pushed it for a second time.
“We were getting off at Penmaenhead in Old Colwyn,” she said.
“When Lily-May pressed the stop button twice, the driver started shouting and swearing at her.
“He called her a ‘stupid f*****g b*tch’ and asked me why I had let her ring the bell twice.
“He then called me a ‘useless mother’ and told me to get my ‘dumbarse daughter’ off the bus.”
Sian says she then “lost it” with the driver, telling him not to shout at Lily-May as she didn’t know what she had done wrong.
“None of the passengers did anything or said anything,” she said.
“They just sat there.
“Lily-May has asked me ever since why ‘that man’ was shouting at her.
“We need to go on buses as I don’t drive, but she just doesn’t want to go on them any more.
“We had to go on one this morning, and I had to tell her that it wasn’t the same driver.
“We use that bus all the time. We’ve had the same driver before and there was never a problem.
“I told him I was going to report him to Arriva, but he told me he didn’t care.”
An Arriva spokesman said: “We are extremely concerned to hear of these allegations and an immediate investigation is being carried out, following which appropriate action will be taken.
“We sincerely apologise for any distress that may have been caused.”
SOURCE: http://www.dailypost.co.uk/news/north-wales-news/autistic-conwy-four-year-old-12038148
Sian Coleman says her daughter Lily-May was yelled at after she rang the bell twice
Lily-May Coleman was travelling between Conwy and Llysfaen with mum Sian when she says the driver yelled at the child
An autistic four-year-old was called a “stupid f***ing b*tch” and a “dumbarse” in a foul-mouthed rant by a bus driver, claims her furious mum.
Lily-May Coleman was travelling between Conwy and Llysfaen with mum Sian when she says the driver yelled at the child for pressing the “stop” button twice.
The 36-year-old, of Old Colwyn, who says she was also branded a “useless mother” by the driver, said Lily-May has suffered nightmares and is scared to go on buses since the incident.
As the bus approached their stop at about 2.45pm on Saturday, the four-year-old pressed the button to let the driver know that she and her mother wanted to get off.
But Sian said things turned nasty when she pushed it for a second time.
“We were getting off at Penmaenhead in Old Colwyn,” she said.
“When Lily-May pressed the stop button twice, the driver started shouting and swearing at her.
“He called her a ‘stupid f*****g b*tch’ and asked me why I had let her ring the bell twice.
“He then called me a ‘useless mother’ and told me to get my ‘dumbarse daughter’ off the bus.”
Sian says she then “lost it” with the driver, telling him not to shout at Lily-May as she didn’t know what she had done wrong.
“None of the passengers did anything or said anything,” she said.
“They just sat there.
“Lily-May has asked me ever since why ‘that man’ was shouting at her.
“We need to go on buses as I don’t drive, but she just doesn’t want to go on them any more.
“We had to go on one this morning, and I had to tell her that it wasn’t the same driver.
“We use that bus all the time. We’ve had the same driver before and there was never a problem.
“I told him I was going to report him to Arriva, but he told me he didn’t care.”
An Arriva spokesman said: “We are extremely concerned to hear of these allegations and an immediate investigation is being carried out, following which appropriate action will be taken.
“We sincerely apologise for any distress that may have been caused.”
SOURCE: http://www.dailypost.co.uk/news/north-wales-news/autistic-conwy-four-year-old-12038148
