There is an organization called YAI which provides autism services in New York, New Jersey and California. One of the things they do is testing. The problem that I have is that they can't be reached.
On their website, there is a Getting Started form, which I filled out last Tuesday. They say that one can expect a wait of up to ten days for a response. That really holds me up, because I have the simplest question about their services and they have no regular customer service. My question will determine whether I may be able to use them, or if I have to look elsewhere, which I would do as soon as possible.
Has anyone here used YAI? Is their communication with enrolled patients as bad as it is with potential ones? I would expect not, and I sure hope not.
On their website, there is a Getting Started form, which I filled out last Tuesday. They say that one can expect a wait of up to ten days for a response. That really holds me up, because I have the simplest question about their services and they have no regular customer service. My question will determine whether I may be able to use them, or if I have to look elsewhere, which I would do as soon as possible.
Has anyone here used YAI? Is their communication with enrolled patients as bad as it is with potential ones? I would expect not, and I sure hope not.