Thank you for answering.
I went into great detail in another post on a specific situation, but here is another...and it's important because it involved violence:
I worked as a pharmacy technician in a drug store while paying my way through school.
An elderly customer comes in to pick up his diabetes medicine, and is frantic because he has to pee. I'm not a doctor, but I know that diabetes can cause someone to have to urinate fequently.
I say "no problem," and let him use the restroom.
I get pulled aside by the manager, and threatened with a write-up because I broke store policy because customers are not allowed to use the restroom under any circumstances. I'm sure that many of you have been shopping, and refused access to a restroom in a store when you needed to go.
A week goes by, and a pregnant woman comes to the pharmacy to pick up her prenatal vitamins, and begs to use the restroom because her pregnancy makes here need to pee more frequently.
I tell her "no", even though I want to let her use the restroom, and she leaves sobbing.
When I get out of work, her husband is waiting and punches me in the face because I hurt his pregnant wife...and I hit back.
The police get involved, and everyone agrees that the whole thing was my fault...evidentally, there is a difference between and elderly man who has to pee from his diabetes and a woman who has to pee because of her pregnancy (both are customers), and I don't see what the difference is.
I'm supposed to distinguish between these two situations, and I don't know how.
So...I lose another job because I can't see what "the whole rest of the world can see".
When I ask what the difference is, I'm "playing a game", and "if I tell you what the difference is, I'm catering to your deliberate stupidity, and I refuse to do this. You deserved to be beaten up, and you brought it on yourself..." and so on.
I'm not lazy or stupid.
If I could see the difference, I think I would be home free.