i cant remember or pick up words from people

[Rainbowpride]

hi does anyone forget what people say to them or cant understand someone talking to you if there not facing you even without face mask ?

 

[Statest16]

It's hard to communicate with a mask on,one of the dangers of being in customer service is people removing there masks to place an order

 

[Shamar]

hi does anyone forget what people say to them or cant understand someone talking to you if there not facing you even without face mask ?

This has been a problem all my life. I can get instructions, and agree on the definitions of all words used, and yet the message I get can be radically different from the message given. Since body language, tonal inflection, and facial expression are meaningless to me, half the information is not received. Words that I am not aware are directed to me do not register. The only way I get anything is to intensely focus on the person talking. Of course, since I abhor eye contact........

Over the years, I have found the best way to deal with the problem is to get written instructions and avoid dealing directly with people as if they all had active infections of Ebola.