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I'm trying to get material removed on a site, but I'm so far not having any success...

L

Lemon Zing

Well-Known Member
There's this forum to do with anxiety support, but some troll has been spamming on it for years with multiple accounts. The owner hasn't signed in for years, so I have no idea why this stupid forum even still exists. He seems to update the domain every year, and doesn't even use the forum any longer, having last logged in like a decade ago. Just has a bunch of links to things you can buy regarding mental health stuff. However, this idiot has left it choc-a-bloc with abuse.

To find the hosting service of a site, you go on who.is, but a lot of website owners these days like to use this "Cloudflare" to disguise this information. It's basically some service that acts like a reverse proxy. So upon emailing the personnel at Cloudflare, they're supposed to email you back, letting you know who the real host is. So they did that, but after I contacted a company named GTT to report this menace who has been harassing me online, they asked for some IP address, which I assume is so that they can look into the matter. The awkward part is, if you write to Cloudflare, they ignore all your emails, which means that unless they give out this info, you're not going to know the IP they're referring to.

When you fill in a report form like they request you to do at times, they're meant to forward that across to the host. But they generally only reply to these DMCA related complaints, and never just general abuse reports.

I get the impression Cloudflare knows they're notorious for people having to send them complaints and similar questions about hosting providers, so they just don't bother genuinely assisting anyone with their enquiry.
 
I don't want to downplay the issue, but unless they're using your real name for blatant defamation, there's probably not much you can do about it anyway. Often, it's best to not interact with them (also known as 'not feeding the trolls'), and they'll usually go away. Obviously if it's more serious than this, disregard my advice, and consider consulting a lawyer first and foremost to obtain the information you need. They'll know what to do.
 
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Lemon Zing said:
I get the impression Cloudflare knows they're notorious for people having to send them complaints and similar questions about hosting providers, so they just don't bother genuinely assisting anyone with their enquiry.
Click to expand...

Unfortunately, for a lot of these cases it's probably a lot of requests that they have no legal obligation to reply to. People freely speaking their minds will sometimes incentivize others to try and get content removed, but in actuality there's nothing wrong with it being there. I'm not saying that this is what's going on here, but if it turns out to be a similar issue, you might come to see why they can't respond to every email they receive. They probably receive five or so of these every millisecond.
 
If you manage to get cloudflare to close the site they can always get another host in a foreign land with no regulations, and a host that has zero scruples. Ive read into one particular menacing forum that keeps ressurecting itself. Its an unwinnable and very sad situation to be in.

Two quotes to consider:

"If it costs you your peace, its too expensive."

"Before you embark on a journey of revenge, prepare two graves."

If i was you Id stop reacting and theyd soon get bored and move on to someone else who bites. This site is probably irrelevant in the grand scheme. I suspect part of you enjoys the battle? All youll do is make lawyers richer while you become more bitter, twisted and broke. Its a well worn path, but you can learn from others who frittered away their health and life chasing the unnattainable.
 
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