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Not so new member.

clg113

Still crazy, after all these years
Hi. I am the member formaly known as clg114. I think that I broke the rules by opening another account, but I am desperate. I got a new desk top computer. I have tried many, many times to reset my password without any success. At first I could get on with my old laptop, but it quit working. When I tried to reset ,it said that a reset link has been sent to my e-mail. I never get the e-mail. So nqw I can not get on AC with my old user name. I have tried to contact Brent with no success. Is there any staff member who can tell me how to reset my password or tell me what my old password is. I can not retreive it from ether computer. I would really like to use my old accout.
 
Hi. I am the member formaly known as clg114. I think that I broke the rules by opening another account, but I am desperate. I got a new desk top computer. I have tried many, many times to reset my password without any success. At first I could get on with my old laptop, but it quit working. When I tried to reset ,it said that a reset link has been sent to my e-mail. I never get the e-mail. So nqw I can not get on AC with my old user name. I have tried to contact Brent with no success. Is there any staff member who can tell me how to reset my password or tell me what my old password is. I can not retreive it from ether computer. I would really like to use my old accout.

Don't give up yet.
How long have you been trying
to get staff to help you?
 
Don't give up yet.
How long have you been trying
to get staff to help you?

I have been triying for for about two weeks. It would help to know if the reset e-mails are being sent, maybe something is wrong at my end?
 
clg113

2 weeks seems like a long time,
with no response from anyone.

Have you tried a variety of approaches?
Like....posting directly on anybody's
Profile? That sometimes gets a person's
attention.

It sounds like you have been sending PMs?
I am just guessing. I know next to nothing
about technical matters, but have the idea
that the more wide spread you can make
a question, the more likely you are to get
a response.
 
Have you checked your spam box?

Yep, I sure did. I checked every place in my e-mail that it could go. I also disabled all of the filters. Everyone else seems to be able to get a hold of me. That is why I want to know if thet are being sent and if so, to what e-mail address. Thank you for your reply. Lee
 

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