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Understanding the benefits and challenges of neurodiversity in tech

Aeolienne

Well-Known Member
(Not written by me)

Understanding the benefits and challenges of neurodiversity in tech

Neurodiversity is severely lacking in the tech sector. In light of the skills gap and the moral value of diversity, it's time organisations create more welcoming and productive work environments for neurodivergent employees

According to a 2018 report from Tech Nation, 83% of the tech community in the UK believe their biggest challenge is accessing skilled workers. While some employers are quick to argue it’s a simple case of demand outstripping supply, some claim it’s because too many talented people are going unnoticed by recruiters.

This realisation has spurred many businesses to become more diverse and inclusive. As such, in recent times, there’s been a lot of discussion around how to effectively attract staff of all ethnicities and genders. However, there’s a growing view emerging that more needs to be done in the area of neurodiversity.

Research from the National Autistic Society found that just 16% of autistic adults are in full-time work and of those who weren’t, 77% wanted to be. Autism affects more than one in 100 people, which means over 700,000 people in the UK are autistic. That’s a huge pool of underutilised people that could be contributing to workplaces in many sectors that are currently being overlooked.

What is neurodiversity and how can it help tech?

Proponents of neurodiversity argue that in the same way we acknowledge a diverse range of sexualities, philosophies and cultures, we should accept a range of different modes of thinking as part of the human condition. At the same time, we should not pathologise those who experience the world in a different way but learn to embrace and include these different perspectives and modes of thought.

Speaking with Information Age, Catherine Leggett, an employment consultant with the National Autistic Society, argued the problem is that autistic people tend not to be diagnosed on their strengths; they’re diagnosed on their difficulties.

According to her, there is now also a growing body of academic research that suggests neurodiversity has tangible benefits for businesses. While no two people on the autistic spectrum are the same, people with autism often have desirable qualities for employers, particularly in tech, such as having high levels of concentration, strong mathematical abilities and excellent memories.

As such, there’s a growing number of big firms who are keen on accessing neurodiverse talent; such as SAP, Hewlett Packard Enterprise (HPE), Microsoft, Willis Towers Watson, Ford, EY and DXC Technology.

How enterprises can be neurodiverse

One of the most challenging things about becoming neurodiverse is that there is no one size fits all approach to hiring people with autism. As the esteemed professor and autism advocate Dr Stephen Shore put it: “If you’ve met one individual with autism, you’ve met one individual with autism.”

However, according to Leggett, it’s essential to recognise that certain recruitment procedures often inadvertently create barriers for autistic people. The good news: there are numerous minor adjustments that businesses can make to their hiring process that will help autistic candidates demonstrate their skills.

First of all, Leggett suggested organisations use clear and concise job descriptions when hiring. According to her, job descriptions often include skills that are not essential for the job to be carried out effectively. Qualities such as ‘excellent communication skills’ or ‘good team player’ are often included as default skills, even if they are not necessary – and many autistic people will not apply for jobs demanding these attributes.

Organisations should also adapt their candidate selection process.

“Many autistic applicants may not have achieved the kind of minimum educational qualifications or standards that are required, and this can be for a number of reasons,” said Leggett. “Perhaps they’ve got a later diagnosis and have been unsupported, or they might have conditions like dyslexia, dyscalculia, dyspraxia, which all affect academic performance too. So be flexible about your criteria for education and particular skills and experience.

“A lot of autistic graduates start their careers much later in life than non-autistic people and may have patches or gaps in their employment records.”

Where neurodivergent people struggle is obtaining a job in the first place, added Leggett, since they can fall short on the requirements for strong verbal and nonverbal communication skills typically needed in a traditional job interview. Autistic candidates often struggle to ‘sell themselves’ in an interview, even if they have all the right skills. As such, organisations should offer job trials instead. If you would like to take this approach, NAS’s Employment Training Service can offer support and advice.

Maintaining your neurodiverse workforce

According to the BIMA Tech Inclusion and Diversity Report, neurodivergent employees are more likely to be impacted by poor mental health, 84% vs 49% for neurotypical workers. This suggests that beyond attracting neurodivergent talent, businesses need to be paying better attention to the quality of their working conditions.

“Businesses need to be looking for what could be causing anxiety and working with their employees to put an adjustment in place for them,” said Leggett. “Often with younger people, it’s travel training and things like that. With older people, it could just be overwhelming sensory inputs, and that’s exhausting.

“It could also be that they’re working in a highly social workplace; without adjustments in place they’re going to really struggle to meet those kinds of social expectations.”

Is tech accepting of neurodiversity?

According to Leggett, while a lot of work needs to be done, there is a lot to be optimistic about.

She said: “We are now being approached by employers who want to do autistic intern programmes, apprenticeships and work experience. They know that’s where the talent is.

“However, while it might be business needs driven at the moment, the actual motivation we would hope would be that it’s a moral and a social one. Everybody needs a chance at work, it’s so important for your identity, your independence, even just to make basic choices in life.

“Neurodiversity produces this really positive kind of workplace cultural shift in how people are valued. Your clients and your service users are also neurodiverse so it can only be a good thing really. The more diversity you have, the more creativity and innovation you have, but also you’re demonstrating to your customers that you’re reflecting the world as it is.”

Source: Information Age
 
I read an article very similar to this a while ago. Also, my husband and I were just talking about this yesterday.

He and a couple of my mentors are pushing me towards a job in the tech industry after I graduate because there are so few like me in there. I pretty much tick all the boxes in terms of diversity (person of color who is part of the LGBTQIA+ community, neurodiverse, have a strong STEM background). I do have a natural talent for data analysis and mathematics in general, and I learn programming languages very quickly.

But I'm someone who may be overlooked by a lot of companies, because my talents aren't very obvious to others... Or rather, people would probably judge me by my appearance - physically feminine looking but dresses unfemininely, mainly for comfort, arms and hand covered in tats and have very bright and colorful hair :D - and think I don't have the talent; I just don't look and act like those who traditionally fit the mold of typical tech worker.

I've always felt completely out of place. It's hard for me to find someone else like me in my fields and areas of interest.

My husband works as a systems application developer at Columbia University, and he said their IT department has a growing number of ND folks. While he doesn't entirely love everything that he is doing at his job, he is glad that he gets to sit there for most of the day, working intensely on a couple of projects, with few people to bother him. He is free to do what he needs to do to concentrate, as long as it doesn't distract his coworkers. When he needs to get in touch with others in his team, they just use Slack. He isn't happy with the weekly meeting though lol He isn't officially diagnosed, but I am sure he has ADHD. Two of his close friends in the same department have ADHD as well (They're officially diagnosed), and he knows a couple other people who may be on the spectrum. There are others he suspects are neurodiverse, based on his being neurodiverse himself, and knowing people like me and his friends at work who are.

He met some folks in a forum, many of whom work in tech and a couple of them are women, who offered to connect with people like me who may otherwise be overlooked by companies because of who we are, how we look, how we identify, etc. I used to whine to him sometimes with, "But who would hire me???" :D And he swears there are companies out there looking for folks like us so... I am graduating later this month, and will put myself out there so I'm about to see what it's like trying to find work in this industry.
 
One of the things that has to change is the interview and resume process. As it stands right now. Nether one of these things are even remotely ND friendly and are the main front gates you need to pass in order to get the job. Plus, even if you get the job. What provisions are in place for handling communication and interacting with your boss as well as other co-workers. Do new anti-discrimination laws need to be passed? I would prefer that employers see the positives about hiring ND people and be willing to accommodate in both the hiring process as well as on the job site. But, I could be just preaching to the choir for all I know.
 
I am surprised they don't mention psychometric testing. The psychological profiling for being 'customer oriented', 'people skills', 'leadership'. My daughter applied for a very technical work experience related to maths, they made her to sit psychological test and guess what result? She was rejected.
Those tests filter ND people out for sure and it's impossible to really mask it there. They are designed to reveal inconsistencies..
 
Just going further with what FreeDiver posted.

I think ND people need to be included in the hiring process.

It's not enough to just tell the usual hiring folks, "Hey hire these people," it's meaningless. A lot of companies only hire to fill some sort of "diversity quota." It actually takes time and consideration to hire people (or so I thought, I probably am totally naive for even just hoping that this is the case). And we haven't even talked about retaining ND talent. Once you hire ND talent, then what? Likely, the environment isn't sufficiently ND-friendly.

If companies are serious about hiring ND folks and other people from historically marginalized groups, then actual representatives of those groups should be part of the hiring process. Otherwise they'll just continue with the whole attitude that they need to fill a quota. They'll know how to conduct the interviews and make sure the potential employees aren't uncomfortable and struggling to mask. But it can't just stop there. If companies are very serious and enthusiastic about hiring and retaining NDs, then NDs should be involved in the company a lot more than just being part of hiring committee.

As much as a company like Auticon is great and has given a lot of autistic people opportunities they wouldn't have with most other companies, it's sad that someone had to create it.
 
To me you need to have a different variety of people and backgrounds in a workplace. To me that can only add to the workplace if you have these different experiences.
 
I read an article very similar to this a while ago. Also, my husband and I were just talking about this yesterday.

He and a couple of my mentors are pushing me towards a job in the tech industry after I graduate because there are so few like me in there. I pretty much tick all the boxes in terms of diversity (person of color who is part of the LGBTQIA+ community, neurodiverse, have a strong STEM background). I do have a natural talent for data analysis and mathematics in general, and I learn programming languages very quickly.

But I'm someone who may be overlooked by a lot of companies, because my talents aren't very obvious to others... Or rather, people would probably judge me by my appearance - physically feminine looking but dresses unfemininely, mainly for comfort, arms and hand covered in tats and have very bright and colorful hair :D - and think I don't have the talent; I just don't look and act like those who traditionally fit the mold of typical tech worker.

I've always felt completely out of place. It's hard for me to find someone else like me in my fields and areas of interest.

My husband works as a systems application developer at Columbia University, and he said their IT department has a growing number of ND folks. While he doesn't entirely love everything that he is doing at his job, he is glad that he gets to sit there for most of the day, working intensely on a couple of projects, with few people to bother him. He is free to do what he needs to do to concentrate, as long as it doesn't distract his coworkers. When he needs to get in touch with others in his team, they just use Slack. He isn't happy with the weekly meeting though lol He isn't officially diagnosed, but I am sure he has ADHD. Two of his close friends in the same department have ADHD as well (They're officially diagnosed), and he knows a couple other people who may be on the spectrum. There are others he suspects are neurodiverse, based on his being neurodiverse himself, and knowing people like me and his friends at work who are.

He met some folks in a forum, many of whom work in tech and a couple of them are women, who offered to connect with people like me who may otherwise be overlooked by companies because of who we are, how we look, how we identify, etc. I used to whine to him sometimes with, "But who would hire me???" :D And he swears there are companies out there looking for folks like us so... I am graduating later this month, and will put myself out there so I'm about to see what it's like trying to find work in this industry.

Hey, maybe you want to contact me directly.
My company is looking for ND people right now with computer technical skills. They have an international unity network. In fact, one of my current colleagues normally have colored hair like you, is also on the spectrum, and they were featured in an internal work video including how others felt like he was "bees knees" to them.
 
Just going further with what FreeDiver posted.

I think ND people need to be included in the hiring process.

It's not enough to just tell the usual hiring folks, "Hey hire these people," it's meaningless. A lot of companies only hire to fill some sort of "diversity quota." It actually takes time and consideration to hire people (or so I thought, I probably am totally naive for even just hoping that this is the case). And we haven't even talked about retaining ND talent. Once you hire ND talent, then what? Likely, the environment isn't sufficiently ND-friendly.

If companies are serious about hiring ND folks and other people from historically marginalized groups, then actual representatives of those groups should be part of the hiring process. Otherwise they'll just continue with the whole attitude that they need to fill a quota. They'll know how to conduct the interviews and make sure the potential employees aren't uncomfortable and struggling to mask. But it can't just stop there. If companies are very serious and enthusiastic about hiring and retaining NDs, then NDs should be involved in the company a lot more than just being part of hiring committee.

As much as a company like Auticon is great and has given a lot of autistic people opportunities they wouldn't have with most other companies, it's sad that someone had to create it.

There are now possibly more programs out there that give higher functioning people more opportunity to show to their own company their abilities, and some have job coaches and/or volunteers in place to help create that necessary communicate to invigorate the company. Autism @ Work has a list.
 
Hey, maybe you want to contact me directly.
My company is looking for ND people right now with computer technical skills. They have an international unity network. In fact, one of my current colleagues normally have colored hair like you, is also on the spectrum, and they were featured in an internal work video including how others felt like he was "bees knees" to them.

Thanks! I think I'll probably message you some time soon. I'll be re-joining the workforce again in the very near future since i'm graduating at the end of this month. Oh the joys of job searching and applying! :D
 
Here is a start: Interviews with no eye contact, interview sound barrier rooms, valet parking, just saying..........
 
Here is a start: Interviews with no eye contact, interview sound barrier rooms, valet parking, just saying..........
 

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