not sure if anyone can help, but there are other questions and even a subforum, so why not...
the "problem" is that this laptop can´t be resetted and windows defender offline not works. this is not severe, because I not inevitable need this to use the PC, but it would be still great when it would work and also it makes me curious why it not works.
I tried all the tips from the internet. also DISM, chkdsk and the SFC command, to check if system files and the SSD is alright and had no errors.
the reason why I mention both - very different things - is because in both cases the same problem occurs. when I start both things, the system reboots and fails to start the process. my display gets bright blue and then it shuts off again, reboots again (without doing anything, besides just normal rebooting the system).
I also have no virus or similar.
the "problem" is that this laptop can´t be resetted and windows defender offline not works. this is not severe, because I not inevitable need this to use the PC, but it would be still great when it would work and also it makes me curious why it not works.
I tried all the tips from the internet. also DISM, chkdsk and the SFC command, to check if system files and the SSD is alright and had no errors.
the reason why I mention both - very different things - is because in both cases the same problem occurs. when I start both things, the system reboots and fails to start the process. my display gets bright blue and then it shuts off again, reboots again (without doing anything, besides just normal rebooting the system).
I also have no virus or similar.