I got some really valuable feedback at a work conference I was at this week. Basically as per the title. In 1:1 then I use inflexions in my voice to really good effect. However, in group situations, apparently I do really drone and that puts people off, they lose interest, get frustrated.
Does this resonate with anyone, and is there any logic behind that?
Another bit of feedback I got was around my body language. Again in groups then I move around a lot during discussions, including when others are talking. And this can be distracting. In part I think I'm trying to signal a desire to speak, or get that invite so that I can know when it's 'my turn. All great gifts of feedback that are going to be really helpful.
I've been in education for over 25 years, both at the university and at hospitals, professional conferences, etc.. Of course, part of that is standing up in front of groups of people and talking, lecturing, etc. When I first started doing lectures for the hospital, I was still in my 20's, and I would have to travel to smaller, outlying hospitals and do education. There's nurses, respiratory therapists, physicians, and I am in a strange place, they don't know me, I don't know them, so sure, there was a bit of social anxiety there.
Social anxiety tends to tighten up the vocal cords. In some cases, it tightens up enough that you literally can't get a word out, but more often it comes in the form of monotone voice. I have found with age, experience, and confidence that I can "loosen up" a bit, relax, and only then can I do things like (1) walk around the room, (2) use hand gestures, (3) use humor, (4) use emotional facial expressions and voice inflection, etc.
I often will use situational stories and analogies, commonly relatable things and ideas, as a means of making a connection with the audience. Although one has to be careful not to get off track on some tangent, it gives you an opportunity to have these short, little side conversations about your experiences. These often have some sort of emotional content to them. It's why you remembered it. So talking about it often gives you an opportunity to express some emotion, voice inflection, humor, facial expressions, etc. It "humanizes" the presentation, instead of standing up there and loosing the audience after 15-20 minutes of monotone droning on a topic they may not be familiar or interested in. Your job, in a way, is to make that topic interesting enough to stay engaged, get their mind going, and have them ask questions.
Feedback. If you want to know how well you've engaged the audience with your speaking, wait until the end. If you did your job right, there will be questions. If you didn't, then dead silence. You just lost them. Been there, done that.