I had wondered the same, but, based on Renzo's reply to Pats, I think he may simply want to know which struggles we would like him to address, so that he can implement them into the product/ system he is developing.
@Ginseng, I can understand your concern, but, I think Renzo is here, solely, to inquire with us, where our difficulties lie, so that he/ his product/ system can most effectively, help those who would potentially, utilize it. I believe he, genuinely, wants to help.
It has become, quite, common for entrepreneurs who don't have the funds, to request public funding, and, there are those who have the ability to back inventors and start-up businesses, who look for these types of opportunities, particularly, if intended to be of help/ support.