Is it your negative reactions, or theirs?
If it is their negative reactions, that "minefield" just waiting to blow up in your face, then, in my experience it is often because of some combination of (1) inaccurate language on one or the other's behalf, (2) not respectfully asking clarifying questions prior to reacting, (3) quickly reacting with cognitive biases on full display. As I suggested in some other posts, this takes a bit of retraining the brain and positive, calm, assertive demeanor.
I work with stressed-out, sleep-deprived, medically-ignorant, distrusting, parents. It's horribly stressful trying to be an advocate for your child when you feel you've lost all control. I've been trained over the years in how to deal with this. It's an active, conscious effort to calmly and respectfully let these parents vent their feelings will all their misinterpretations, ignorances, and biases on full display. Some people are not open to facts. Some have bought into the social media disinformation. Some are very reasonable people. Some will feel ashamed of their behavior and apologize. Some are just plain nasty people. All kinds. I often find it best to just sit down in a chair, very relaxed, and just listen to people and where they are coming from, pause, collect my thoughts, and discuss things without coming off as arguing. Yes, absolutely, there are times when I am very frustrated and would love the opportunity to throttle a parent's neck for demanding things that clearly would cause harm, but they refuse to understand. In which case, I just have to let it go and move on. Something about arguing with stupid people, they are a lot better at being stupid than you are, so no sense in staying on that path.