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£5 of Amazon credit. Okay, bought isn't the correct word since I actually tried to buy a Christmas gift for my grandpa. The first day it was supposed to arrive nobody turned up and I got an email saying they tried and failed to deliver it. The next day a driver turned up with the paperwork but the package wasn't on his van. Then I didn't get any other message from them. A few days later I contacted Amazon and they tried to handwave the problem by saying it was external factors such as the snow and heavy rain we had here even though that had nothing to do with my issue. Instead of any help they told me to wait until a certain date and then ask for a replacement if it hadn't arrived.
10 days later it still wasn't here and I had been given no notification or information from Amazon and had to dig around and ask multiple people before finding out it was never coming, the reason being that it was lost in delivery. They then tried to blame the royal mail even though it was delivered by their own drivers. I complained and cancelled the order, got a full refund and £5 on my next order for the trouble.![]()